The second edition of our 2021 Quarterly is now available!
A Light at the End of the Tunnel
If you ask someone what they’re planning now that COVID-19 restrictions are becoming more relaxed, you’ll get various responses. One thing is certain – most are excited to get together in person again, share a meal or a cup of coffee, see a movie, maybe even travel. As the world slowly reopens, and clients and consumers move to a hybrid model of both physical and digital channels, organisations are keen to ensure a smooth user experience.